1. Introduction

At Margate Irrigation, we are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

• Personal Information: Name, email address, phone number, and address when you contact us or request a service.
• Service Information: Details about your borehole, plumbing, or water-related needs.
• Technical Data: IP address, browser type, and website usage through cookies and analytics tools.
• Payment Information: Billing details when making a payment for our services (handled securely through third-party payment processors).

3. How We Use Your Information

• Provide and improve our services.
• Respond to inquiries, quotes, or customer support requests.
• Process transactions and send invoices.
• Improve our website, marketing, and customer experience.
• Comply with legal obligations and prevent fraudulent activities.

4. Sharing of Information

We do not sell, trade, or rent your personal information. However, we may share it with:

• Service Providers & Partners: Third parties that help us operate our business (e.g., payment processors, contractors).
• Legal Compliance: If required by law, we may disclose information to comply with legal obligations or protect against fraud.
• Business Transfers: In the event of a business merger, sale, or restructuring, your data may be transferred as part of the business assets.

5. Cookies & Tracking Technologies

We use cookies to improve website functionality and user experience. These include:

• Essential Cookies: Necessary for the website to function.
• Analytics Cookies: To understand how visitors interact with our site.

You can control cookie settings in your browser.

6. Data Security

We take appropriate security measures to protect your data from unauthorized access, alteration, or disclosure. However, no online service is 100% secure, so we encourage users to take precautions when sharing personal information online.

7. Your Rights

• Request access to your personal data.
• Correct inaccurate or incomplete data.
• Request deletion of your data where applicable.
• Object to certain data processing activities.
• Withdraw consent for marketing communications at any time.

To exercise your rights, contact us at margateirrigation100@gmail.com.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• 📧 Email: margateirrigation100@gmail.com
• 📞 Phone: +27 82 704 6344

Last Updated: 09-03-2025